Privacy Policy

It’s simple:
  1. we ask for the absolute minimum of information required to give you great service
  2. we never hand out your information unless you want us to or we have to by law or legal process!

Making sure we deliver
We collect personal details, such as your email address, name, delivery address and other information only when you register with us for product delivery, competitions, promotions or when you sign up to receive email newsletters from us.

We'll only use your data when you have given us permission to do so.

Occasionally we'll carry out some research on our database of people who have registered with us. We'll use this for internal purposes only. The main reason is to help us make sure that provides you with everything that you - our customers - are looking for.

We don't collect or keep your personal data unless it is strictly necessary for the above purposes. We don't keep it for longer than is necessary, either.

Contacting you
We may wish to contact you from time to time with details of special offers, promotions, competitions, and information about our products and services. If you want all of this, please indicate so when registering with us. We won't use your details for direct marketing without your consent.

You always have the right to object, at any time, to your personal data being used for direct marketing purposes by us. Just let us know.

We’re not good at sharing!
Your personal information will not be transferred to other Wholefoods Asia companies, without your consent, except:

  • as required by law
  • if you've requested specific information.
We will never rent or sell our customer lists to any other organisation or individual.

You should be aware that if our website contains links to other websites then these sites may have different privacy and security policies. We don't have any control over them, and take no responsibility for information given to non-Wholefoods Asia Limited sites.

Secure as you like
Our website has security installed to ensure that any personal data entered onto the site is protected against loss, misuse or alteration.

However, due to the nature of the Internet, we can't guarantee the protection of your personal information and we can't be responsible for any outcomes resulting from a breach of security when the website is used.

We're confident in our security, and it is always a top priority to ensure we do not get any problems.

Like most sites, we use "cookies" to store and collect information regarding your usage of the website. These are small pieces of information stored by the browser on your computer. “ Cookies" let us store information about your personal settings and load your personal preferences . This makes it a better experience for you.

Updating your details
You can update your personal information at any time by logging in.

We are an open book!
You can request, at any time, access to the personal information we hold about you. You are entitled to be told by us, as the data controller, whether we or someone else on your behalf is processing your personal information; what personal information we hold; details of the purposes for the processing; and details of any third party to whom your personal information has been disclosed.

In the future...
This policy may change, and if it does, any changes will be identified on the website.

Talk to us
If you have any queries, comments or complaints regarding this privacy policy, just contact customer service!